I have completed the investigation of the quality control incident of last month with regard to various varietals of our pleasure fruit on sale in the Chonsey Provinces.
It would appear that one of the local suppliers chosen to produce these varietals took it upon themselves (in direct defiance of our Better Product mandate) to dope the pleasure fruit produced with anticompetitive sequesterands targeted at the hedonic products of competing organizations. This led to various customers becoming unable to consume said products, in many cases without suffering severe side effects.
These customers have been informed of the reason for these events, and compensated accordingly for past harms done. Discounted access to our products has also been offered in the interests of goodwill.
Internally, OP1 in this constellation was deemed to be guilty of only minor negligence, and has been informed of a cut in his percentages. A formal reprimand has been placed in his file.
As per standard procedure for handling supply of known-contaminated goods, our contract, and the supplier, have been terminated.
Awaiting further instructions,
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